Overview
Given the nature of the products that we sell, we are unable to provide refunds but are happy to provide an exchange in the event of a defect.
Exchanges
Exchanges will be offered within 30 days after your items are delivered. If 30 days have passed since your purchase, we can’t offer you an exchange, but your product will be covered by our warranty.
Once your exchange is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
If your exchange is approved, then your replacement will be sent out and should arrive in around 1-2 weeks (dependent on Canada Post).
Return shipping
You will be responsible for paying for your own shipping costs for returning your item for exchange. If an exchange is approved, we will cover the shipping of your replacement sticker.
Need help?
Contact us at customercare@covermysticker.ca for questions related to returns.